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Frequently Asked Questions

What is a referral code?

When you register for the referral program, you will receive a unique referral code for the site that you enter in the registration form in the blank entitled "URL to your site." The referral code is related to your user profile, and is used whenever you create a referral link to Jamaica Bay Casino from that site. It's very important that you use the correct referral code because that's how the referral program registers that a visitor to Jamaica Bay Casino was referred by your site.

If you have multiple sites in your network, each site will have its own referral code that must be used only by that particular site.

My statistics don't seem to reflect the number of players I've referred.

1) Check that the link and the referralcode are correct.
2) Remember that you will be compensated for referring only new Jamaica Bay Casino customers. If a referred player is already a Jamaica Bay Casino customer, compensation will be omitted.

I have checked the online statistics for a while, but they haven't changed.

The database serving the online statistics interface is updated every 6 hours.

When do I start making money?

Once you have become a referral partner (if you're not, then start by reading the Referral Agreement and submitting the registration form), you will need to set up a manner of linking your site to Jamaica Bay Casino. When visitors to your site click on your referral link to Jamaica Bay Casino, they will be tracked by our system. Hopefully, the visitors you refer to Jamaica Bay Casino will open accounts and deposit money into those accounts to wager in the online games. You will receive a % of any resulting net gaming profits generated by the players you've referred.

What is "net gaming?"

Net Gaming per player is calculated as the player's casino account deposit minus the player's current account balance minus the player's casino account withdrawals. In other words, you will be compensated with a % of the amount a player loses by wagering in the online games.

My net gaming compensation has decreased from the previous month. What happened?

This means that one or more of the players you've referred to the casino have won in the online games. This may seem negative for you in the short term, but that's the way a casino stays successful in the long term. Winning players are happy players that are likely to play at the casino for a long period of time.

I have lost or forgotten my username and/or password, and cannot log in. What do I do?

Go to the User Recovery Page, and enter your e-mail address in the field. If there is a match for your address in the user database, you will receive an e-mail with your unique information.

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